Tour Overview
Ski Dubai – an exclusive skiing facility within Mall of the Emirates. The largest of its kind in the
Middle East, Ski Dubai – occupying an area of about 22,500 square feet - enables you to experience the
ultimate in winter pursuits, be it skiing, snowboarding or tobogganing. Thanks to its mountain-themed
setting, along with an expansive snow park and five slopes of different sizes that cater to winter
sports enthusiasts of all tastes and levels.
As an all-age facility, this ultimate snow wonderland has something unique and exciting to satisfy all
types of people. Whether you want to get adventurous, wild or even creative, the exclusive snow park
that spans for 3000 square meters offers the coolest options. Enjoy tobogganing, hit the twin track
Bobsled runs, and experience utmost fun and excitement as you roll down the slopes while being in a huge
transparent globe, among others.
Package Description
Inclusions
• Pick up from your Hotel
• Pick up time:- 10.00 am to 10.30 am
• Return Pick up time:- 01.30 PM and drop back to the hotel
• Ticket with Transfer
• Operating Days:-ALL DAYS
• Drop off at your Hotel
Exclusions
• Gratuities
• Personal Expenses
• Which are not included in inclusions
• Food and drinks, unless specified
Pick Drop Timing
• Pick up time:- 10.00 am to 10.30 am
• Return Pick up time:- 01.30 PM and drop back to the hotel
• Operating Days:- ALL DAYS
Terms And Conditions
CANCELLATION POLICY BEFORE SERVICE BEGINS
Cancel your ticket 24 Hours before to get a full refund
Booking Information
• Seating arrangement for all transfers are as per the availability & it is allotted by our tour
manager.
• The Pick up will be arranged from your Dubai Hotel / Residence only and not from the Airport.
• This Tour activity will be arranged between 06:00 am to 00:00 am. Pick up between 00:00 am to 06:00 am
will be arranged on request with an extra surcharge.
• Food, consuming alcohol and Smoking is strictly prohibited in the Vehicle
• This Tour activity also depends on the Vehicle availability during the Peak seasons. In case the
Vehicle is not available as per the given time the Tour will be rescheduled as per your convenience
• The Pickup/drop off timing can be modified as per the trip schedule. This also may change depending on
traffic conditions and your location.
• Some of the mentioned inclusions may remain closed on weekends or specific days as per the government
norms for which we do not hold the responsibility.
• The actual transfer timing may vary up to 30/60 minutes to the time listed on the website.
• Private Transport can be organized on request for all tours.
• Leaving of your personal belongings like Media equipment, wallets or any other valuable items in our
vehicles or tour sites is solely at your own responsibility. Our drivers and tour guides will not be
responsible for it.
• No strollers allowed inside the vehicles without prior information so please inform us at the time of
making the reservation.
• Children from 3 to 12 years must be accompanied by an adult in the water in any of the water
activities
• On Islamic occasions and National holidays, the tour will not serve alcohol and there will be no live
entertainment.
• Photography of UAE residence especially ladies, military institutions, government buildings,
and installations, is strictly prohibited. Littering is a punishable offense and offenders may face
penalties in the form of fines. Smoking inside public areas is not allowed.
• Some tours require your original passport or Emirates ID, we have mentioned this information in the
important notes so please ensure that you read the important information, we will not be responsible if
you miss any tour where your passport or ID is mandatory.
• We reserve the rights to charge 100% No show charges if the guest is not turning up on time for the
pickup.
• No refund for partly utilized services.
• Due to any uncontrollable circumstances i.e. (traffic conditions, vehicle breakdowns, delay by other
guests, weather circumstances) if the tour gets delayed or canceled, we will provide alternate options
if possible.
• If in any case the guest does not show up on time and our vehicle departs from the pickup location
then we will not arrange for alternative transfer & no refund is provided for the missed tour.
• We reserve the complete right to reschedule an itinerary or route, adjust pricing, or even cancel a
tour whenever, at our sole discretion, mainly if we deem it is vital for your safety or
convenience.
• Unused inclusion in a tour package is non-refundable. Any guest failing to reach on time at the
designated pick-up point will be considered a no-show. No reimbursement or alternative transfer will be
arranged in such circumstances.
• Should a tour booking be canceled or altered for reasons of bad weather, vehicle issue or traffic
problems, we will make all sincere efforts to arrange alternative service with similar options, however,
based on its availability.
• The arrangement of seating will depend on its availability and will be done by our driver or tour
guides. Pick-up and drop-off timings listed on the website are approximate, and they will be adjusted as
per your location as well as traffic conditions. We reserve the right to charge 100% No Show charges if
guests do not turn up on time for the pick-up.
• In any case the guest does not show up on time and our vehicle departs from the pickup location, then
we will not arrange for alternative transfer & no refund is provided for the missed tour.
• Seating arrangement is done as per the availability & it is decided by the Driver or Tour Guide except
in case of private transfers.
